Our Clients Experience

It is our pleasure to serve so many great people. We truly view our clients as partners and pride ourselves on providing them with phenomenal service. Here are a few of the clients we have the pleasure to serve. 

Case Study:

Performance Fire Protection Makes the Transition to Software

With the high demands on Fire & Life Safety Inspection and Testing, performance fire protection turned to Formlink for a better process.


Mark Landin, General Manager
Paracom Systems
With FormLink we are able to digitally complete our NFPA forms as we are performing our inspections. No more handwritten forms or writing everything down on a note pad and completing the inspection forms later, our inspection reports are done when we are done with the inspection. I would put our inspection forms that FormLink created for us against any of our competitors, they are professional looking and include all the NFPA required information for each type of inspection. I would say FormLink’s customer service is outstanding! I would highly recommend FormLink Systems and look forward to a long-lasting relationship with them.
Justin Kreamer
Switching to FormLink Systems was by far the best decision I have ever made for my fire extinguisher company. The software handles the large amount of data very efficiently, saving me around 2 hours each day in paperwork, and nearly cut my average onsite time in half. It lets me know when my customers have inspections due, which eliminates the need for a separate customer relation software. My customers absolutely love the reports that give them detailed inspection data in an easy to read format. They also love the fact that they can see a projection of future services needed and set budgets accordingly. On top of all this the customer service is phenomenal. I have no complaints when it comes to FormLink Systems, they have my recommendation.
Lauren Hoffman
Mutual Sprinklers San Antonio
When I first learned we were moving to a new inspection program over 5 years ago, I was a bit apprehensive… I have had some bad experiences before with difficult to use fire sprinkler inspection software from other companies. My fears were never realized, though, once I got onto FormLink. From setup, to mobile use, to customer retrieval of inspection reports, the whole program is simple, straight-forward, and easy to use. Palladium’s customer support is phenomenal as well, although I rarely have to use it. If you’re looking for software that will enable you and your inspectors to get back to the business of service and inspections, use FormLink. It is hands down the best software I have used so far.
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